Who we are
Fix to Flex is dedicated to providing top-tier appliance repair services. Our website address is: https://fixtoflex.com. We value your privacy and are committed to protecting the personal information you share with us while booking a repair or browsing our site.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection.
Cookies
To make your experience smoother:
Login cookies last for two days, while screen preference cookies last for one year. Selecting “Remember Me” extends your login for two weeks.
If you leave a comment or fill out a quote form, you may opt in to saving your details in cookies so you don’t have to fill them in again next time. These last for one year.
We use temporary cookies on our login page to check browser compatibility; these contain no personal data and vanish when you close your browser.
Embedded content from other websites
Articles or service pages on this site may include embedded content (e.g., brand videos, maps, or reviews). Embedded content from other websites behaves exactly as if you visited that site directly. These sites may collect data about you, use cookies, and monitor your interaction with the content.
Who we share your data with
We do not sell your personal information. Your data is only shared with internal staff or automated services (like Name, Email, Contact Number, or Address) necessary to fulfill your service request.
How long do we retain your data?
For clients booking a service or requesting a quote, we retain your contact details and service history as long as necessary to provide support and maintain our business records. The comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. We do not maintain user accounts or login profiles on this website; therefore, no long-term membership data is stored.
What rights do you have over your data?
If you have left comments/service requests, you can request an exported file of the personal data we hold about you. You may also request that we erase any personal data. This does not include data we are legally obligated to keep for administrative, tax, or security purposes (such as repair invoices).
Where your data is sent
Visitor comments and service inquiries may be checked through an automated spam detection service to ensure the integrity of our booking system.